Question 1

How can I pay my invoice?

Accepted Answer

Clients can pay their invoice in one of two ways: Pay via cheque by making a cheque out to Constituent Manager (CM) Solutions Incand mailing it to our office at 116 Albert Street, Suite 338, Ottawa ON K1P 5G3 or by arranging to deliver it in person. Pay via Interac e-Transfer™ by transfering the amount as shown on the invoice to: payment@constituent.ca

Question 2

How are invoices sent?

Accepted Answer

Invoices are sent to you via email from our automated billing system. We will email invoices to the email address that was listed on your service agreement unless we receive instructions from you to send it to another email address.

Question 3

How long do I have to pay my invoice?

Accepted Answer

We typically give our clients a minimum of seven days to pay their invoice. Invoices are due within the net period specified. Payment can be made via one of two acceptable payment methods as specified above.   A late payment fee of 10% of the original invoice will be charged seven days after the net period has lapsed until your invoice has been paid in full or unless otherwise negotiated with your account manager.

Question 4

Do you offer payment plans if I can't pay the full amount up front?

Accepted Answer

Yes. Our firm can work with you to arrange a payment plan that is mutually acceptable. Payment plans must be worked out with your account manager in advance before signing any service agreement.

Billing

Below are some answers to frequently asked questions we get from our clients regarding billing and invoices.

Accounts Receivable: payment@constituent.ca

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contact@constituent.ca (905) 410-2207

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